The business seems to have some inconsistent issues with customer service and communication. Many clients have reported difficulties in getting in touch with the staff, getting responses to their emails and messages, and having their concerns addressed in a timely manner. Some have also complained about the lack of organization and professionalism within the center.On the other hand, some clients have had positive experiences with the center, praising the quality of the material, the ease of online connection, and the availability of some professors. However, these positive experiences seem to be the exception rather than the rule.Regarding pricing, it seems that the center is on the higher side, with some clients complaining about the cost of the courses and feeling that they are not getting value for their money. However, the center's prices may be justified by the quality of the education and services provided.In terms of innovativeness, the center seems to be trying to keep up with the times, offering online courses and using modern technology to facilitate learning. However, some clients have reported that the center's approach to education is outdated and not well-suited to the needs of modern students.It's worth noting that the center's authorization to offer official vocational training cycles in online and face-to-face modality is a positive aspect, and the fact that they have been a reference center in distance training with professional courses for over 80 years is a testament to their experience and expertise.However, the issues with customer service and communication seem to be a major concern, and the center would do well to address these issues in order to improve the overall experience of their clients.