The business location has a few issues that need to be addressed. The overall experience is mediocre, but there are some red flags. The quality of service seems to be inconsistent, with some positive reviews about professionals like Adrian Zabal, but also many complaints about other staff members. There are allegations of inappropriately touching patients, which is a serious issue. The pricing seems to be average, but the overall value is questionable. The innovativeness of the business seems to be lacking, as it appears to be following standard practices rather than pushing the boundaries of physical therapy and rehabilitation. There is one major issue that stands out: the allegations of inappropriately touching patients, which is a serious safety concern. It's unclear how the business is handling these allegations or whether any action is being taken to address them. Until this issue is resolved, it's difficult to recommend this business to others.