This business location is well-liked by customers, as indicated by its overall rating of 4.4. The staff is friendly and helpful, with many reviewers commenting on the excellent attention they received. The business has a strong commitment to quality, offering a wide range of products and services, including glasses, contact lenses, and audiology services. The prices are also competitive, making it a good value for customers. The business is also innovative, offering online shopping and free shipping, as well as a user-friendly app for making appointments. However, there is one issue that has been reported by a customer: poor communication with staff, particularly on the phone. One customer had a bad experience with delayed shipments and poor customer service. Despite this, the business has a good reputation and is well-established, having been around for over 25 years. The business is also LGBTQ+ friendly and has a strong commitment to accessibility, with wheelchair-accessible restrooms and entrances. The location is also convenient, with extended hours on weekdays and weekends. Overall, this business location is a good choice for customers looking for quality products and services at a fair price.