This pet store in Barakaldo offers a wide variety of products for pets, including food, accessories, antiparasitics, and aquariums. The staff is generally knowledgeable and friendly, although some customers have reported difficulty getting help from phone operators. Some customers have also had issues with the quality of products, with reports of dead fish and unhelpful staff.The store's location in the Megapark area makes it easily accessible, and the surrounding area is quiet and peaceful. The store itself is clean and well-organized, although some customers have reported that the stock can be low.One major issue that has been reported is the difficulty in getting help from phone operators, with some customers waiting for extended periods of time to get assistance. Additionally, some customers have reported that the staff can be unhelpful and dismissive.Despite these issues, the store has received praise for its variety of products and helpful staff. Some customers have also reported that the store's online ordering system is convenient and easy to use.Overall, this pet store in Barakaldo has some strengths, but also some significant weaknesses. While it offers a wide variety of products and has a convenient location, the difficulty in getting help from phone operators and the unhelpful staff can be major drawbacks for some customers.