The business location is a Real Estate Agency, specifically located in Badajoz City, with a wheelchair-accessible entrance. The working hours are consistent throughout the week, with some flexibility in the evening. The business has a strong online presence, with a website and social media accounts. However, there is an issue with professionalism, with several clients reporting difficulties in getting in touch with the agency, long waiting times, and unresponsive staff. This has led to some negative experiences for clients, with some feeling neglected and others expressing frustration with the agency's services. Overall, the business seems to be struggling with customer service and communication, which is essential for a successful real estate agency. While some clients have had positive experiences, the negative reviews and ratings suggest that there is room for improvement in this area.