This is a 24H veterinary hospital located in Madrid, exclusively specialized in the care of exotic animals. The hospital offers comprehensive care with hospitalization services, 24-hour veterinary emergencies, and vacation residence for exotic animals. They have specialized facilities for amphibians and fish, as well as consultation, advanced surgery, anesthesia, and imaging diagnosis. The laboratory is prepared to perform rapid and accurate tests, ensuring a suitable treatment for each species.The staff is dedicated to the well-being of your exotic pets at all times. They have a 24H service available, 365 days a year, and their team is committed to providing the best care and attention to each patient.Some clients have reported excellent experiences, such as one client who was impressed by the team's professionalism and dedication to their pet's recovery. Another client praised the hospital's ability to provide excellent care for their exotic pet.However, there have been some negative reviews, such as one client who reported that their pet died due to negligence, and another client who was unhappy with the hospital's billing practices. Additionally, there have been some reports of long wait times and difficulties in getting appointments.The hospital is LGBTQ+ friendly and has a gender-neutral restroom. They also have wheelchair-accessible entrances. However, it's worth noting that some clients have reported that the hospital's billing practices can be confusing and that they were not always informed of the costs associated with certain procedures.Overall, this hospital seems to have a good reputation for providing quality care to exotic animals, but it's essential to be aware of the potential issues and to carefully review their billing practices before seeking care. One thing to note is that the hospital's billing practices seem to be a point of contention for some clients.