The business, located at Building 7, Pl. Santísima Faz Street, Alicante City, seems to have a mixed reputation. While some customers praise the professionalism and good treatment they received from medical staff, many others express frustration with the service they encountered. The reception and telephone service appear to be the main sources of complaint, with customers expressing anger at being ignored, disrespected, or having difficulty getting appointments or assistance.Some customers mention that the staff, particularly at the reception desk, can be unfriendly, unhelpful, and seemingly disinterested in attending to patients. A few customers have had particularly bad experiences with specific medical staff, such as a midwife who was described as having poor manners and lacking professionalism.On the other hand, some customers have reported positive experiences, praising the treatment they received from medical staff and expressing gratitude for the good service they received. However, these positive reviews are in the minority.It is worth noting that the business has a relatively low overall rating, indicating that the majority of customers have had a negative experience. The lack of transparency and communication, particularly with regards to appointments and service availability, seems to be a significant issue.The business's website and phone number are easily accessible, but it is unclear if the website is up-to-date or if the phone number is answered promptly. The working hours appear to be consistent, but some customers have reported being unable to get an appointment or being kept waiting for an extended period.Overall, while some customers have had positive experiences at this business, the majority of reviews suggest that the service and staff can be unhelpful and unfriendly. It may be worth exploring alternative options for medical care.