The location is wheelchair-accessible, which is a great feature for visitors with mobility issues. The working hours are consistent, Monday to Friday from 9:00 to 18:30, which should provide enough time for customers to visit. The staff seems to be friendly and willing to help, as mentioned in several reviews. The company has a good reputation, with an overall rating of 3.7 on a third-party platform. However, some customers have reported issues with the handling of their claims, with some feeling that the company is not transparent or is not doing its job. One customer even reported being told to "peleate" with the airline themselves, which is not what you would expect from an insurance company. The address is Building 2, Carrer Josep Mª Folch i Torres Street, Corró d'Avall City. The company has a website and a phone number, +34938492977.