The business has a mixed reputation, with some customers reporting positive experiences and others expressing dissatisfaction. The overall rating is 4.2, which suggests that the business is generally well-regarded but may have some areas for improvement. Quality is a concern, with some customers experiencing issues with the work done on their vehicles. Pricing is a strong point, with many customers noting that the business offers competitive prices. Innovativeness is also a positive aspect, with the business seeming to stay up-to-date with the latest trends and technologies. However, the lack of a wheelchair-accessible entrance and the presence of some negative reviews suggest that there may be some accessibility issues. Additionally, one of the customers reported that the business put used parts in their car during the warranty period.